FAQ

General FAQ

• Can I bring waste to your facility for disposal?

  Ace Waste currently provides a collection and disposal service for our clients. If you would like to discuss options regarding disposal of waste please contact our team at your nearest facility to discuss.

  Please see our Contact Us page for more details.

• Do I need an account?

  We offer pay in advance/cash sale options for everything except ongoing services relating to Ace’s assets. Talk to our team and we can find a flexible solution for you.  

• Can I pay using credit card?

  Ace Waste provides the ability to pay using credit card. Please contact our team to assist with your payment. Unfortunately, we do not accept American Express cards (AMEX).

  Please see our Contact Us page for details.

• Can I dispose of Sharps Containers purchased elsewhere?

  Yes, all sharps containers can be collected and disposed of by Ace Waste. Sharps containers can also be placed into Ace Waste supplied Clinical Waste bin to ensure the safe collection, transport and disposal of the waste.

  Ace Waste can also supply new containers at the time of service, Please see our list of available Products.

• Does the Ace Waste driver decant the waste from the bin?

  Ace Waste provides an exchange service for all waste containers, all supplied waste containers are brought back to our facility for weighing, emptying and disposal of the waste material. The containers are then cleaned prior to being returned.

  Please see our list of available Waste disposal services.

• Can I use my own padlock?

  Ace Waste will supply all required equipment as part of our service, containers with locks (as required and necessary) are provided to ensure the safe disposal and storage of the waste.

  Please also see a list of our available Waste disposal services.

• Can I use my own bin?

  Ace Waste will supply any necessary bins and containers for the safe disposal and collection of the waste.

  Please also see our list of available Waste disposal services.